Last revised: 03/21/2021
We are constantly concerned about your privacy when you use our website, whether in its desktop version or in its mobile version. This is why we are committed to ensuring the compliance of personal data collection and processing operations with the provisions of EU regulation 2016/679 known as the “General Data Protection Regulation” and of Law 78-17. amended known as the "Data Protection Act".
In this regard, we have appointed a Data Protection Officer, in the person of: Vanina Vitali de Sant'Eusebio. You can reach her at any time at the email address: firstname.lastname@example.org
In the following lines:
"Us" refers to the Château de La Villaumaire,
"You" refers to the Internet user entering our website,
“Site” designates this website, whatever its version: for computer, tablet, mobile phone, etc.
It is specified beforehand that this site is not intended to receive information of a confidential nature, with the exception of the personal data referred to below, any information that you expose to it cannot be considered as confidential and whatever. in its form - document, data, graphic, image, question, suggestion, concept, remark or other. The simple transmission of information on this site therefore gives us the right to use it, reproduce it, distribute it, modify it or transmit it in order to process your request.
What information do we collect?
How do we collect this information?
Why do we collect this information?
Who do we share this information with?
Where is this information stored and how do we protect it?
How long are they kept?
Concerning underage Internet users
How to exercise your rights?
What kind of information do we collect?
Here is an overview of the data we can collect:
"Non-personal" information which is purely technical data and aggregated usage information that does not allow us to identify the person from whom it was collected and is only intended to improve your experience of user of our site.
“Personal” information that is requested from you to process your requests. These include first and last names, e-mail address, postal address, telephone number, etc. Being expressly specified that we limit the collection of personal data to the strict minimum made necessary by the satisfaction of your request.
How do we collect this information? :
We collect your personal information through the contact, membership, registration, account opening, reservation, payment, etc. forms on this site, as well as through Google analytics cookies.
Why do we collect this information? :
We may use your information for the following purposes:
To operate, develop, personalize and improve our site,
To respond to your reactions, requests and requests,
To analyze and understand the needs and requests of our users,
For internal research or statistical purposes,
To strengthen our data security capabilities,
To provide you with updates, notices, news, promotional materials and other information regarding our services. If we send you promotional emails, you can opt out of receiving them by clicking on the unsubscribe link that these emails contain.
With whom do we share this information?
For our part, we do not transmit to any third party the personal information collected by this site;
However, they are necessarily collected, processed and stored through our host (Wix com Inc) and / or by the services you use on this site, such as for example: online payment platforms (Stripe Inc, Paypal Inc ) which have their own confidentiality policies and means of protecting your data (see below) and are therefore responsible, at their level, for the security of your personal data;
We may also be compelled to disclose your information in the following exceptional circumstances: (i) when we are required to do so by law or by order of a governmental authority; (ii) to establish or exercise our rights of defense against legal claims; (iii) to protect our rights, property or personal safety and that of our users or the general public; (iv); to work with external providers to improve your user experience.
Please note that we may transfer and disclose to third parties and use information classified as “non-personal” at our sole discretion.
Special cases of blogs and forums:
In the event that we should develop on this site, services allowing you to participate in certain social activities such as the publication of content, information or comments, as well as to follow other users and discuss with them ( such are the cases, in particular “blogs” or “forums”), be aware that the content or information that you provide in these areas can be read, collected and used by other Internet users who have access to them. We therefore recommend that you do not send to a server or share any information that you do not wish to make public. If you post such content on such services, you do so at your own risk. We cannot control the actions of other users or members of the public who may access information that you have made public. You understand and acknowledge that, even after removal from you or us, copies of your information may remain visible on archived or cached pages, or that a third party may have copied or stored.
In addition to this, you will need to know more about it.
Where is this information stored and how is it protected ?:
“Personal” information: Personal information is stored with our host (Wix com Inc). This provides us with the online platform that allows us to provide our services to you. It stores your information on secure servers behind a firewall and offers secure HTTPS access to most of its services. All direct payment gateways offered by our host and that we use adhere to the standards set by PCI-DSS, as managed by the PCI Security Standards Council, which is a joint effort of companies like Visa, MasterCard, American Express and Discover. PCI-DSS requirements help ensure the secure handling of credit card information at our site and its service providers, including physical, electronic and procedural measures. Regardless of the efforts made and actions taken by us and our host, we cannot and do not guarantee the absolute protection and security of any information you upload, post or otherwise share with us or anyone else. 'another. Therefore, we encourage you to set strong passwords and to avoid providing us or anyone else with sensitive information the disclosure of which you believe could cause you substantial or irreparable harm. In addition, e-mail and instant messages are not recognized as safe forms of communication, so we ask, and encourage you, not to share sensitive information through these methods.
How long is this information kept? :
Please note that we keep the information we collect for a maximum of 3 years. However, it may be retained for as long as necessary to provide you with the services and to comply with our legal or contractual obligations to you, resolve disputes and enforce our agreements. We may correct, complete or delete incomplete or inaccurate information at any time and at our sole discretion.
Regarding underage Internet users:
Our site and the services it offers are not intended for underage users. We do not knowingly collect information from children. If you are not of legal age, you should not download or use our services, or provide us with information. We reserve the right to request proof of age at any time to ensure that minors do not use our services. If we learn that someone who has not reached the age of majority is using our services, we may prohibit and block that user's access to our services, as well as delete all information stored with us about that user. If you have reason to believe that a minor has shared information with us, please contact us as described above.
How to exercise your rights? :
In accordance with EU regulation 2016/679, you have a right: information, opposition, access, rectification, erasure, portability of human intervention in cases of automated decision, limitation of to the processing of your personal data. You can exercise your rights with the Château de La Villaumaire by contacting the above-named Delegate or by ordinary mail addressed to: Château de La Villaumaire, 37420 HUISMES. If you feel that your rights have not been observed, you can contact the CNIL to send it a complaint.
If you have general questions about our services or the information we collect about you, or how we use it, please contact us.
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